How to log in for the first time (Password + MFA) : Opus 2 Platform

Minimum Software Version	8.18.10
Solution(s)	Cases International ✓ Cases US ✓ Institutions ⨉ Counsel ✓

Explains how users log in to Opus 2 for the first time, including email verification, password creation, and multi-factor authentication (MFA) setup.

Before a user can log in to Opus 2, an administrator must create the user account and assign an appropriate role. Once this is completed, the user receives an automated email containing a secure link to verify their email address and complete initial account setup.

First-time login requires the user to:

Accept the Opus 2 Acceptable Use Policy,
Set up multi-factor authentication (MFA), and
Create a password.

MFA is mandatory and must be completed using a supported authenticator application.

Logging in for the first time

Step 1: Receive account setup email

After an administrator creates the account, the user receives two emails:

The first email contains information about the addition to the Opus 2 platform.
The second email contains a link to verify the user's email address.

Select the link in the second email to begin the login setup process.

Example: A newly onboarded team member receives an Opus 2 welcome email with a verification link.

Step 2: Review login requirements

After selecting the link, the user is redirected to the Opus 2 platform, which displays the initial setup requirements. Select Proceed to continue.

Step 3: Accept the Acceptable Use Policy

Review the Opus 2 Acceptable Use Policy and accept the terms to proceed. Acceptance is required before accessing the platform.

Step 4: Set up multi-factor authentication (MFA)

Opus 2 requires MFA for all users. Supported authenticator apps include Google Authenticator and FreeOTP.

Follow the on-screen instructions to configure MFA.
Scan the QR code using the authenticator app.
Enter the one-time code generated by the app.
Optionally, enter a device name for the authenticator app.
Select Submit.

Example: A user scans the QR code using Google Authenticator and enters the generated six-digit code.

After setup, a new app-generated code will be required at every login.

Step 5: Create a password

Enter a password that meets the platform's requirements.
Confirm the password.
Select Submit to complete account setup.

The account is now ready for use.