Minimum Software Version8.18.10
Solution(s)Cases International Cases US Institutions Counsel
Explains how files are uploaded, processed, and managed in Opus 2, including upload parameters, OCR options, supported file types, processing statuses, and performance considerations.


Files can be added to an Opus 2 project from either the Documents page or the Files page. The platform supports batch uploads, with the maximum number of files per batch dependent on browser capabilities (typically at least 5,000 files). The maximum upload size is 2 GB.


Depending on project configuration, users may upload documents or transcripts. Uploaded files are ingested, processed, scanned for viruses, converted to PDF where supported, and optionally OCR’d. Processing continues in the background, and document readiness is communicated through system metadata fields.


Opus 2 supports both simple uploads and more structured, service‑based workflows where files may be uploaded and reviewed before being published to project users.

Uploading files to a project

  1. Navigate to Documents or Files.
  2. Click Upload.
  3. Drag and drop files (or folders) into the upload window, or browse to select them.
  4. Review and configure upload parameters as required.
  5. Start the upload.

Files are queued for ingestion and processed automatically.

Upload parameters

The following parameters may be available depending on project configuration:

  • Batch name
    Identifier for the upload batch, useful for tracking processing issues.

  • Publish
    Determines whether files are immediately published as documents.

    • Available only to users with Files page access.
    • Otherwise, files are published automatically.
  • Folder
    Specifies the destination folder for published documents.

    • If no folder is selected, a folder is created under Uploads using the upload date and time.
  • Optical Character Recognition (OCR)

    • None – No OCR applied (fastest).
    • If required (default) – OCR applied only if no text is detected.
    • Always – OCR applied regardless of existing text (slowest).
  • Actions (for selected uploads)

    • Add tags
    • Clear tags
    • Remove selected uploads
  • Unpack zip archives
    Automatically extracts ZIP file contents.

    • Password‑protected ZIP files generate slipsheets instead.
  • Further information
    Free‑text notes related to the upload batch.

  • Duplicate handling
    Options appear when duplicates are detected:

    • Only show duplicates
    • Remove duplicates

Uploading without publishing

Files can be kept unpublished for review or validation. Unpublished files are visible only to administrators in the Files area and can be published when ready.

File processing and OCR

OCR adds an invisible text layer to PDFs, enabling text search and annotations. Processing follows a round‑robin approach to ensure fair resource allocation across users and uploads. All files are scanned for viruses. If a virus is detected, the file is deleted, and the issue is reported.

Supported file types

During ingestion, Opus 2 automatically processes and converts files to PDF where possible to ensure they are accessible within the platform. The conversion covers a broad range of formats; however, there may be isolated cases where a file does not convert as expected. These instances may require support from the Opus 2 team. 

Supported File Types

CategorySupported file extensions
EmailEML (.eml), Outlook Message (.msg)
Word documents.doc, .docx, .docm, .dot, .dotx, .dotm, .docb, .wbk
PowerPoint presentations.ppt, .pptx, .pptm, .ppts, .ppa, .ppam, .pps, .ppsx, .ppsm
Images.png, .jpg, .jpeg, .bmp, .gif, .tif, .tiff
Text documents.txt, .rtf
OpenDocument formats.odt, .ods, .odp, .odg
Excel.xlsx, .xls, .xlsm, .xlsb, .xlt, .xltm, .xla, .xlam
Web pages.htm, .html
Project files.mpp
OneNote.one
Visio diagrams.vsd
CAD drawings.dxf
Note: The following file types may upload as a native slipsheet on ingestion rather than a PDF:.xlsx, .xls, .xlsm, .xlsb, .xlt, .xltm, .xla, .xlam, .odt, .ods, .odp, .odg, .mpp, .ppt, .pptx, .pptm, .ppts, .ppa, .ppam, .pps, .ppsx, .ppsm, .vsd

If you require a searchable version of any of these documents for Search or AI Focused View, you may need to convert the file to a PDF format before ingestion, or contact Opus 2 Platform Support for further guidance.

Transcripts: .txt, .ptf, .pcf, .mdb, .xmef, .lef

  • .lef files can automatically link exhibits.
  • .mdb supports synchronised media (.mpg, .mp4 preferred).

Media: .mp3, .ogg, .wav, .mp4, .mpg, .mpeg, .webm

FeatureComponentUpper limitsNotes
Documents
Documents in workspace20,000Recommended limit for optimal performance. Load times will begin to increase beyond this number.
Pages per document15,000
Documents per folder3,000
Transcripts
Transcripts in workspace20,000.txt, .rtf, .mdb files for transcripts. .mp3 and .mp4 files for transcript media.

Processing status and results

File and document processing status is visible via the Status metadata field.

Common statuses include:

  • QueuedQueued.png 
  • In progressIn_progress.png 
  • Available (ready)Available.png 
  • Slipsheet (unsupported or password‑protected)Slipsheet__password_or_unsupported_format_.png 
  • Processing errorProcessing_error.png 
  • Virus detectedProcessing_error.png 
  • Unreadable / corruptedUnreadable_file___corrupted.png 
  • Not received Not_received.png 
  • Upload error Upload_error.png 

Detailed processing data is also available on the Files page, including: 

  • Processing status
  • Processing result
  • Processing completion time
  • Published flag
Field nameStatusExplanation
Processing status
Not receivedFile not located
ReadyProcessing completed
QueuedAwaiting start of processing
In progressProcessing started
Processing errorProcessing was interrupted
Processing result
AvailableA PDF was successfully generated from the source file
Slipsheet (unsupported format)Slipsheet generated due to unrecognised file format
Slipsheet (password protected)Slipsheet generated due to password preventing access to file content
Virus scan failedVirus scanner failed to run and causes a processing error
Potential virus detectedVirus detection: this will cause a processing error
Unreadable file / CorruptedSpecified file recognised but unable to be opened
Processing finished at
'Since last login' or date selection provisionedProcess of the file terminated at the indicated date/time
Published
TruePDF generated in a documents folder
FalseFile processing complete with PDF output not shown

Failed files (except those marked Not received) can be reprocessed via Actions → Reprocess files.

Upload history

Previous uploads can be reviewed via Project → Upload history. Filters allow results by batch name, uploader, dates, file counts, errors, and completion status. Selecting a batch displays summary and file‑level details.

NameDescription
NameBatch name specified at time of upload
DescriptionText inserted into the 'Further information' tab at time of upload
Date uploadedUpload initiation date
Uploaded byUser that performed the upload
FilesNumber of files uploaded in a batch
ProcessedNumber of files processed in a batch
ErrorsNumber of files with errors in a batch
FinishedTrue/False representing completion of the batch upload
Time finishedSpecific dates that batches were uploaded upon


Plan large uploads carefully by selecting appropriate OCR and publishing options. Use batch names and upload history to track processing, and review status indicators to confirm documents are ready for use.