| Minimum Software Version | 8.18.10 |
| Solution(s) | Hearings ⨉ Cases International ✓ Cases US ✓ Institutions ⨉ Counsel ✓ |
Introduces the administrative capabilities required to manage users, access, security, projects, and system-level configuration within Opus 2.
The Cases: System Administration course focuses on the administrative capabilities required to maintain and control an Opus 2 environment. It provides concise 1–2 minute training videos demonstrating core system and project administration tasks, from managing user access and authentication to overseeing projects, tracking usage, and handling archives. Topics are also covered in an instructor-led training session.
Accessing system administration training
- Navigate to the Cases: System Administration training area.
- Select a topic to launch the associated short demonstration video.
- Review the workflow demonstrated in the video.
- Apply the same steps within your own Opus 2 system or project as appropriate.
Example: Select Add users to the system to watch a short walkthrough showing how to provision new users and assign system-level roles.
Topics covered
Manage system access
- System overview and navigation
- Create a system-level role
- Add users to the system (Single SSO user, Import multiple users, Password user)
- Suspend users
- Restore user access
- Auto-lock users
- Unlock users
- Set inactivity timeout
- Reset multi-factor authentication (MFA)
- Reset password
Manage project access
Add users to a project
- Add individual users from system admin page
- Add or remove multiple users using team
- Add users from the project level
- Remove users from the project
- Create a project-level role
- Create a project-level group
Usage tracking and analysis
- Usage reports
- View user activity log
- AI usage report
Project completion
Support handling
Related links
Explore the Cases: System Administration training to gain full control over user management, security configuration, and project governance, ensuring your Opus 2 environment remains secure, compliant, and efficiently managed.
Related documentation
Opus 2 has help information accessible within the application; click the question mark and then select Documentation in the upper-right area of the platform. You can also access the documentation at: Opus 2 Support.
How to contact us
To contact us about the documentation, or if you have any other questions or issues about Opus 2 solutions, contact Opus 2 Platform Support by emailing Opus 2 Platform Support.