| Minimum Software Version | 8.18.X |
| Solution(s) | Cases International ✓ Cases US ✓ Institutions ✓ Counsel ✓ |
This article lists the recommended and maximum performance limits for key features in Opus 2. Staying within recommended limits ensures optimal performance and helps avoid slowdowns, interruptions, or failures.
Projects
| Component | Upper limit | Notes |
|---|
| Max projects per environment | 1,000 | |
| Max users per project | 1,000 | Refers to the number of registered users that can be rendered by the front end. |
| Max users added via bulk import | 300 | Per batch. More users can be added by performing several batch imports. |
| Concurrent users per environment | 100 | Users logged in and actively working on an environment at the same time. |
Documents
| Component | Upper limit | Notes |
|---|
| Documents in workspace | 20,000 | Recommended limit for optimal performance. Load times will begin to increase beyond this number. |
| Pages per document | 15,000 | |
| Documents per folder | 3,000 | |
Note: Exceeding the recommended document limit will cause noticeable slowdowns to the following:
• Loading a list of documents.
• Previewing an individual document in the Document Preview.
• Loading the Integrations tab (for example, for the Relativity integration).
• Exporting document sets that are too large may cause interruptions or silent failures.
Opus 2 is proactively scoping ways to increase this limit. Until then, remain within the current recommended limit to minimise delays or interruptions.
Transcripts
| Component | Upper limit | Notes |
|---|
| Transcripts in workspace | 20,000 | |
Tags
| Component | Upper limit | Notes |
|---|
| Total tags per project | 1,000 | |
| Tags per note | 10 | |
Worksheets
| Component | Upper limit | Notes |
|---|
| Worksheet entries | 260,000 | |
Upload and ingestion
| Component | Upper limit | Notes |
|---|
| Documents per upload | 8,000 | |
| Recommended size limit of individual document in an upload batch | 1 GB | |
| Total size of documents per upload batch | 2 GB | |
| Total size of transcript-linked media files per upload | 2 GB | |
Exports
| Component | Upper limit | Notes |
|---|
| Max number of documents in a PDF export | 1,000 | |
| Max number of documents in a zip export | 5,000 | |
| Max size of a PDF export | 11 GB | |
| Max size of a zip export | 22 GB | |
| Max size of an individual file | 1 GB | |
| Max size of an exported archive zip file | 500 GB | |
| Max file size for Rotate Pages option | 50 GB | See Export settings reference. |
Media
| Component | Upper limit | Notes |
|---|
| Max file size for media files | 10 GB | Media files up to 2 GB can be uploaded, stored, and viewed in Opus 2. |
| Frame rate for media files | 30 fps | |
Related documentation
Opus 2 has help information accessible within the application; click the question mark and then select Documentation in the upper-right area of the platform. You can also access the documentation at: Opus 2 Support.
How to contact us
To contact us about the documentation, or if you have any other questions or issues about Opus 2 solutions, contact Opus 2 Platform Support by emailing Opus 2 Platform Support.
