| Minimum Software Version | 8.16.3 |
| Solution(s) | Cases International ✓ Cases US ✓ Institutions ✓ Counsel ✓ |
| Feature | Component | Upper limits | Notes |
|---|---|---|---|
PROJECTS | Max projects per environment | 1000 | |
| Max users per project | 1000 | This refers to the number of registered users that can be rendered by the front end. | |
| Max users added via bulk import | 300 | The number refers to per-batch. More users can be added if several batch imports are performed. | |
| Concurrent users per environment | 100 | This refers to users logged in and working on an environment at the same time. | |
DOCUMENTS | Documents in workspace | 20,000 | Recommended limit for optimal performance. Load times will begin to increase beyond this number. In particular, exceeding the recommended limit will cause noticeable slowdowns to the following: 1. Loading a list of documents. 2. Previewing an individual document in the Document Preview. 3. Loading the Integrations tab (for example, for our Relativity integration). 4. Exporting document sets that are too large may cause interruptions or silent failures.
We are proactively scoping ways to increase this limit but until then, and to help minimise delays or interruptions, please ensure you remain within the current recommended limit. |
| Pages per document | 15,000 | ||
| Documents per folder | 3000 | ||
TRANSCRIPTS | Transcripts in workspace | 20,000 | |
TAGS | Total tags per project | 1000 | |
| Tags per note | 10 | ||
WORKSHEETS | Worksheet entries | 260,000 | |
UPLOAD AND INGESTION | Documents per upload | 8000 | |
| Recommended size limit of INDIVIDUAL document in an upload batch | 1 GB | ||
| Total size of documents per upload batch | 2 GB | ||
| Total size of transcript-linked media files per upload | 2 GB | ||
EXPORTS | Max number of documents in a .pdf export | 1000 | |
| Max number of documents in a .zip export | 5000 | ||
| Max size of a .pdf export | 11 GB | ||
| Max size of a .zip export | 22 GB | ||
| Max size of an individual file | 1 GB | ||
MEDIA | Max filesize for media files | 10 GB | Media files up to 2GB can be uploaded, stored and viewed in Opus2. |
| Frame rate for media files | 30 fps |