This ability temporarily existed for clients because of the AGC matters in Singapore needing to export the transcript during breaks in the hearing (as they have no internet access outside the hearing room).
It was then realised as a business decision to remove this, because people could export a draft which we actually charged for.
So what the options are now;
• Content admins / Real-time admins can export the draft transcript feed.
• Clients can export a note report for that day, by going to the notes tab, filter to today’s transcript and exporting the note report in word or pdf format. They can add more context lines via the notes tab if they want to. This will include the draft transcript parts they highlighted / context, plus their notes and tags
It was decided this was the best route to go to avoid the issues of us losing potential income from clients exporting drafts.