Getting started
- Quick start guide
- What's new?
Working with documents
- Documents and files
- The Documents page
- The Document viewer
- Annotations and redactions
- Document links
  - Autolinking
  - How to create an autolink reference
- Stamps
  - Add/Edit Stamps
- Exporting documents and files
- Document and File metadata
Issues
- Issues worksheet
  - How the Issues worksheet fits into the legal lifecycle
  - Using the Issues worksheet
Using AI
- Focused and Detailed Views
- Single document and transcript analysis
- Multiple document analysis using AI Workbench
Training
- Training Courses
Collections, Binders and Bundles
- Understanding Collections
  - Document collections
- Using Collections to work with documents
  - Creating a collection
  - Adding documents to a collection
- Exporting Collections
  - Exporting trial exhibit bundles (collections)
  - Exporting a collection with a custom sort order
Chronology worksheet
- Working with Chronology events
- Importing Chronology data
  - Linking multiple sources to Chronology events via CSV
- Exporting Chronology data
  - How to export your chronology to Excel
  - Exporting Chronology and Linked Sources
Characters worksheet
- Characters
Transcripts and Designations
- Uploading transcripts
- Managing transcripts and designations
- Transcript exports
  - Exporting a transcript with designations
Projects
- Project management
- Working with projects
  - Filtering project content
  - Views
- Data visualisation
  - Data tables and charts
- Using project dashboards
  - The Issues dashboard
- Working with tags
Worksheet management
- Using Worksheets
- Worksheet configuration
Using Search
- The Search page
- Advanced search options
Portals
- Designing Portal pages
- Portal Components
Procedural Timetable and Tasks
- Procedural Timetable
  - Managing the Procedural Timetable
- Tasks
  - Using the Tasks Worksheet
  - Creating a Task from Highlighted Text in a Document
Frequently Asked Questions
- FAQs
  - How to correct for faded and difficult to read font
  - Architecture Improvement
Administration
- User management
- Usage and user activity
- Access control
  - How access control works in Opus 2
  - How to set access controls on documents
- Project archives
  - Archiving a Project
  - How to Restore Your Project When Uploading Archives Larger Than 50GB
- Integrations
- Single Sign On
- Technical requirements
Developers
- Documents REST API
  - Obtaining a REST API authentication token

List of fixed Customer Support issues

Modified on: Mon, 26 Jan, 2026 at 3:45 PM

Minimum Software Version	8.17.0
Solution(s)	Hearings X Cases International ✓ Cases US ✓ Institutions ✓ Counsel ✓

Release 8.17.0 - January 13th 2026

Learn more: Opus 2 v. 8.17.0 Release Notes - 13th January 2026

CS-236	User activity filtering issue
CS-432	Preview unavailable for zip file type
CS-451	System Admin Team total members not accurate
CS-495	AI failing to generate and crashing browser session
CS-500	Issue with AI Workbench analysing a specific file
CS-505	Keyword-search-in-transcripts-is-not-working
CS-507	Client cannot export pdf transcripts
CS-508	Client cannot export documents
CS-510	PDFs uploading but can't open or preview
CS-511	Relativity Integration - Files not received
CS-514	Export original PDF exports numeric string file name
CS-538	Documents page loading blank screen
CS-541	Linking Translation To Related Documents Issue

2026S01 - Deployed 27th-29th January 2026 (8.18.1)

CS3-72

AI transcript summary showing results for only the first line of each page

2026S02 - Deployed 10th-12th February 2026 (8.18.2)

2026S03 - Deployed 24th-26th February 2026 (8.18.3)

Related documentation

Opus 2 has help information accessible from within the application; accessible by clicking the question mark and then selecting Documentation in the upper right area of the platform application. You can also access the documentation at: Opus 2 Support.

How to contact us

To contact us about the documentation, or if you have any other questions or issues about Opus 2 solutions, contact Opus 2 Platform Support by emailing Opus 2 Platform Support.